The casino employs a basic staff of five people to service any craps table properly. There is a crew of four dealers, three of whom are always at the table, while a fourth, in rotation, is on a break. With this crew is a casino executive known as the boxman. The boxman is not part of the crew and may not work with a particular set of dealers all the time, while the crew is a functional unit, trained and kept together to work fluidly.

The Boxman
The boxman is a casino executive who is in charge of the craps table. He supervises play, and his word is final in any dispute arising between a player and a dealer.

Unlike the other personnel at the table, who wear house uniforms, the boxman generally wears either a suit or sports jacket. Also, unlike the dealers, he remains seated during the course of play.

Near him, under his constant supervision, are most of the casino chips for the game. His principal duty is to protect the casino's bankroll at the table, and he keeps both arms close to the stacks of chips under his supervision. The boxman's other duties are as follows:

-	He collects all cash coming to the table, pushing the money through an opening in the table to a drop box below, which holds all the money and markers (IOUs) collected during a particular shift.
-	He makes certain that players who have changed cash for casino chips get the correct amount of chips for their money.
-	He runs the table, watching the moves of the dealers and also watching the payoffs made to the players on one side of the table. The stickman watches the side the boxman cannot cover.
-	He settles any dispute between a player and a dealer as to an incorrect or alleged wrong payoff or bet. His decision is the final word on these matters in practically all cases.
-	a die or both dice have fallen or been thrown off the table, it's his duty to examine the die or dice for imperfections, tampering, or changes before putting them back into play.

Sometimes at a crowded and busy table two boxman are seated by the casino, each in charge of one side of the table. The casino is paranoid about its bankroll and will put as many people at or near the table to protect its money.