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Running
a casino games is a complicated operation, and it
takes a large staff of executives and employees
to operate it correctly. For one thing, it's a cash
business with money and markers being continually
exchanged for casino chips which have a specific
monetary value, and just keeping track of the casino
games bankroll is an enormous task.
Then there is the job of overseeing all the dealers
and players because, since gambling involves cards,
dice, and large sums of money, it is a field in
which cheats and scam artists thrive. The security
problem in casinos is a constant one, and many casinos
have been burned by their own employees as well
as by outsiders.
Just to stand in a crowded casino on a weekend night
in the summer-to see the movement of people and
the action and hear the screams of players at the
craps table-is an amazing experience. All this must
be carefully watched and controlled by the staff.
Most major casinos are connected to the hotels they
operate in, and the hotel business is a world of
its own, which would require several chapters to
explain its proper operation. In this book, however,
we're only dealing with the operation of the casino
itself, and we'll concentrate on the men and women
who handle that part of the business.
Why write about casino personnel in a book on gambling?
For a very simple reason-these people are there
not only to protect the casino bankroll and make
sure that all runs smoothly, they're also concerned
about and involved in customer relations, and this
site will explain how to take advantage of this
situation.
After all, the more you know when entering a casino,
the better your chances of emerging a winner. You
are dealing with several people at all times in
the casino, whether or not you realize this, and
you should know their functions and how they can
be helpful to you.
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